A ‘community safety approach’ to building disaster resilience recognises active engagement with and empowerment of the community as central to achieving resilience over the long term.
Resilient Communities
In keeping with Tasmania’s Disaster Resilience Strategy 2020-2025, the community needs to be equally prepared as response agencies for the impacts of all hazards and, in particular, the impacts of natural disasters. Resilient communities are better able to withstand an emergency event and have an enhanced ability to recover from the event.
A ‘Community Safety Approach’ does not reduce government or agency responsibility in emergency management, but strengthens community participation and influence. It recognises that resilience is enhanced when communities play a key role in their own safety.

Community engagement could be hazard-specific or take an all-hazards approach. Regardless of the approach, it is important that messages are consistent and coordinated across all programs.
Click below to reveal Community education and awareness campaigns which aim to:
Develop awareness of the nature and potential impacts of hazards.
Promote individual responsibility for managing risks and preparation for emergencies.
Develop awareness of emergency management arrangements and assistance measures.
Encourage community participation in volunteering and infrastructure protection activities.
TEMA as a Resource
塔斯馬尼亞緊急事件管理辦法 are issued under the authority of the Minister for Police, Fire and Emergency Management in accordance with the requirements of Section 32 of the Emergency Management Act 2006. It now recognises that response and recovery agencies work in partnership with individuals and communities to ensure Tasmanians’ safety during and after emergencies. Watch the video below and click on the 主題 link to see the information on Community Engagement.
The importance of effective Communication in the community
Preparation for and resilience to catastrophic events begins in early engagement and education with communities. Community safety campaigns should stress that community members should not expect or wait for a warning in an emergency.

Prior to any emergency, community engagement will often identify local community groups or leaders who can act as dissemination channels during an emergency. A few examples include:
- Community radio stations
- Facebook groups
- Local emergency service units and brigades, or local clubs
- Community noticeboards.
During an emergency, it is not uncommon for individuals to emerge as key dissemination points for warnings. They typically have a personal connection to the impacted areas, and a limited background in warnings policy and practice.
Sometimes referred to as ‘influencers’, they can play an important role in amplifying the reach and impact of official messages.

People at increased risk in an emergency
Identifying vulnerable people within the Tasmanian community has been recognised in the Tasmanian Disaster Resilience Strategy (TDRS) 2020-2025. Vulnerability refers to the susceptibility of individuals, communities, assets or systems to the impact of hazards due to physical, social, economic and/or environmental factors.
The TDRS 2020-2025 Strategy recognises individuals are both resilient and vulnerable, as are the systems that connect our communities and economies. Disasters expose or exacerbate both individual and collective vulnerabilities.

這 Guide, People at Increased Risk in an Emergency is a guide for Tasmanian government and non-government community service providers and was developed for people who find preparing for, responding to or recovering from an emergency challenging because they are experiencing factors that compromise their safety and security, health and wellbeing, knowledge, and/or social connection.
這 TDRS 2020-2025, and the 塔斯馬尼亞緊急管理措施 focus on how Tasmanian government and non-government community services providers can help to consider and address factors that can increase a person’s level of risk in an emergency.
Tasmanian community demographic factors impact on individual and collective vulnerabilities. Such factors include:
- An ageing population
- Literacy levels
- Educational attainment
- Social engagement or isolation
- Employment levels
- Access to health, transport and other services.
Other considerations are that many Tasmanian’s have specific needs, for example language or literacy issues, mobility or other health issues, as well as local risk factors. While Local councils directly support their communities through a variety of measures, in the future it has been suggested to leverage government and non-government community-based organisations as conduits into local communities, particularly in rural and remote areas.
Some groups within communities are harder to reach during an emergency. They include, for example;
- Isolated communities or individuals
- People with limited or no access to commonly used technologies and telecommunication
- People from culturally and linguistically diverse backgrounds
- People with low literacy
- People with a disability requiring specific modes of communication.
It is critical these groups are well catered for in the design and issue of public information and warnings.
Terminology
In the context of this module PUBLIC PARTICIPATION is a term often used for community engagement, both are interchangeable.
In the context of this module DISASTER is a term often used for emergency, both are interchangeable.

“Join Learn Be Ready” campaign launch. Hobart Tasmania Fri 17th Oct 2014 picture by Peter Mathew
這就代表我們完成了本模組
總結
Community engagement is paramount in empowering communities to develop resilience. Aspects to consider include:
- Communities are dynamic-ever changing
- Resilience is enhanced when communities play an important role in their own safety
- Engaging partnerships within the community to encourage a shared responsibility approach to emergency management has positive outcomes
- Resourcing and supporting community engagement through a number of strategies is integral in the development of community resilience
- Having knowledge of the Planning, Preparation, Response and Recovery processes in communities builds the capability and capacity of a community in an emergency.

大多數文件都可以在 SES 網頁上找到 - 支持文件和資源:公開的 SES-塔斯馬尼亞緊急事務管理協議
大部分文件可透過 WebEOC 瀏覽。請觀看以下影片以概覽此平台。 WebEOC 文件庫 . 其他連結如下:
- 塔斯馬尼亞災難韌性策略 2020-2025
- 緊急情況下的高風險人群
- 塔斯馬尼亞緊急風險評估指南
- 國家緊急風險評估指南手冊 10
- 澳洲緊急事務管理局
- 塔斯馬尼亞緊急管理措施
- 社群參與框架—我們的互動有意義並創造社群行動的方法
- 國際公民參與協會
- 國家災難韌性策略:社區參與框架
- 國家災害韌性策略 策略一、透過減災支持韌性社區
- 了解你的補丁以壯大你的補丁:了解社區和Bushfire CRC專案
- 公開資訊與警告手冊
- Hobart City Council Community Engagement Framework
- Launceston City Council Community Engagement Framework
- 澳洲災害韌性研究所 (AIDR) 知識中心
- 澳洲消防與緊急服務管理局
- 市政應急管理指南 (MEMG)