After a severe storm or flood

Keep listening for updates and check TasALERT.com
for information and available help after the event.
If you left home, do not return until SES or Tasmania Police tell you it is safe.
Watch out for hazards such as debris on roads or damaged roads.

For help to recover from an emergency, visit TasRECOVERY.com

If the storm or flood has damaged your home

Wear strong boots, gloves and protective clothes.

Do not turn
on electricity and gas until a licensed electrician or gas-fitter tests it.

Use a torch, never matches or candles inside flood affected buildings.

Boil drinking water until you are told the tap water is safe again.

Take photos
of any damage and contact your insurance company.

Check neighbours are okay.

If you need to stay somewhere else, take your emergency kit and pets with you.

Supervise children.

For flood and storm emergency assistance call 132 500

For life threatening emergencies call Triple Zero 000

Keep checking TasALERT.com or keep listening to your local radio station (ABC Radio is the national Emergency Broadcaster).
Check that
- everyone is present, and
- no one is injured.
Make sure children are ALWAYS well supervised. Do not allow children to play in or near floodwaters.
If you have evacuated, stay away until authorities tell you it is safe to return.
Do not drink water exposed to flood or storm.
Do not eat food exposed to flood or storm.
Stay clear of
- creeks and streams
- drains
- causeways
- gutters
- fallen trees
- power lines, and
- any damaged buildings.
Take care when travelling as roads may still be dangerous Be aware of road hazards, such as
- mud or debris on the road
- damaged roads/bridges or
- crews working on clean-up and repairs.
Check that neighbours are okay if it is safe to do so, especially the elderly. See if they need help.
Do not go ‘sightseeing’. Sightseers delay emergency services and cause accidents.

Do not turn on your gas and electricity until you are sure it is safe to do so. Have all wiring, gas and electrical equipment tested by an electrician.
If entering flood-affected buildings, use a torch, never matches or candles.
Floodwaters pick up sewage and chemicals. During clean up, wear
- strong boots
- gloves and
- other protective clothing.
Drink only bottled or boiled water until the normal water supply has been declared safe by health authorities. Do not allow children to play in or near floodwaters.

If it safe to do so, check your house and property for signs of damage. You may need to get experts in to check structural stability. Stay at ground level while checking for damage. Look out for
- broken glass
- loose tiles or roofing iron
- damaged powerlines and
- other debris.
Contact your insurance company for advice. Take photos of any damage as soon as possible.
Do not turn on your gas and electricity until you are sure it is safe to do so. Have damaged wiring or other electrical equipment checked by an electrician.
Follow health and safety advice when clearing up after storms
If trees or branches have fallen around your yard and are not dangerous (eg over the driveway), contact your local tree service. Your insurance may cover these costs.