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Training and Assessment Code of Practice

Scope of Registration | Legislation | The Organisation | Training Delivery | Assessment | RPL and Credit Transfer | Trainee Support | Certification | National Recognition | Appeals and Complaints | Client Feedback and Satisfaction | Additional Information

Scope of Registration

The Tasmania State Emergency Service is registered to deliver training and assessments, and issue qualifications and awards for the following:

  • Certificate II in Public Safety (SES)
  • Certificate III in Public Safety (SES Rescue)

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Legislation

All training and assessment services are conducted in accordance with relevant Commonwealth and State legislation and regulatory requirements including:

  • Privacy
  • Equity and Diversity
  • Workplace Health and Safety
  • Vocational Education and Employment Act

Details of relevant legislation and departmental documentation are available from State and Regional Offices.

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The Organisation

As a Registered Training Organisation, the SES is able to deliver nationally recognised training and assessment services to its volunteer members and clients. This service is provided free of charge to volunteer members in return for their commitment to the Organisation's goals.

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Training Delivery

Training is customised to suit the needs of individuals. Information-based sessions are normally run indoors using a variety of aids and styles. Skills-based sessions are delivered in a safe and realistic environment, often outdoors, using equipment and procedures identical to those encountered on-the-job.

Learning materials (e.g. learner guides) are provided in most programs as resource and reference material, and some are available on CD ROM disks. Participants are encouraged to learn at their own pace and reasonable assistance is provided where necessary to accommodate special needs.

The SES is obliged to provide competent and qualified workplace trainers. To this end, trainers are qualified as workplace trainers or work under the direct supervision of a staff member who holds either a TAE40110 Certificate IV in Training and Assessment. All trainers hold current competence in the subjects they deliver.

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Assessment

The SES offers assessment opportunities before, during and after training has occurred. Competence is recognised using an open and supportiveprocess, which ensures participants are aware of the precise requirements of their assessment including context and purpose of the assessment, and the assessment process. Qualified workplace assessors are used to conduct assessments. They hold current competence in the subjects they assess or they use one or more technical experts to assist in the assessment process.

When you feel you have the required knowledge or skills in a particular subject, you should contact an assessor to arrange an informal discussion about our requirements and your abilities. You may not need to continue training if you are already competent!

Due to the urgent and sometimes dangerous nature of emergency activities, assessors do not normally assess a member's skill while they are working. Scenarios are used instead, which simulate the working environment.

To test underpinning knowledge, members are questioned. In many circumstances, oral questioning is used in lieu of written tests.

You are deemed 'competent' when you can demonstrate your skills and explain your knowledge to the standard required in a particular subject area.

All achievements are recorded and maintained for a period of 30 years in accordance with the Standards for Registered Training Organisations. Participants can request a copy of their training or achievement record at any time through the Manager, Learning andDevelopment.

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RPL and Credit Transfer

The SES has procedures in place for the Recognition of Prior Learning (RPL) and Credit Transfer.

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Trainee Support

The SES recognises that not all clients have the same needs and abilities. To this end, SES is committed to identifying and addressing the individual training needs of everyone and assisting members and clients to achieve their goals and full potential.This support may include advice, coaching, mentorship, and assistance in accessing external support services including language, literacy and numeracy tuition and assessment.

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Certification

A 'Statement of Attainment' is issued when a person has achieved one or more units of competency from a nationally endorsed training package in partial completion of a qualification, or all the units of competency or modules comprising learning outcomes for an accredited course. A Qualification is issued when a person has achieved all the units of competency stated for the qualification in a nationally endorsed training package.

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National Recognition

The SES will accept the Australian Qualifications Framework qualifications and Statements of Attainment issued by another registered training organisation.

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Appeals and Complaints

The SES has policies and procedures in place for dealing with member and client complaints and appeals against decisions made by the Organisation in relation to nationally recognised training and assessment services.

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Client Feedback and Satisfaction

Member and client feedback is an essential part of the Organisation's quality management system. Participants are encouraged to provide formal and informal feedback both during and on completion of training programs.

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Additional Information

The SES has disciplinary procedures in place for volunteer members who breach the SES Code of Conduct. If you require additional information about our training and assessment service, do not hesitate to contact SES Regional Training Staff or the Manager, Learning and Development.

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